PRIVACY POLICY
Privacy policy
LEGAL NOTICE AND GENERAL TERMS OF USE
I. GENERAL INFORMATION
In compliance with the information obligation provided in Law 34/2002 on Information Society Services and Electronic Commerce (LSSI-CE) of July 11, the following general information of this website is provided:
The ownership of this website, Woomoon.com, (hereinafter, Website) is held by: Nomad Suntribe, S.L., with NIF: B57969024, and whose contact details are:
Address: Av 8 d’agost
Contact Email: info@woomoonibiza.com
II. GENERAL TERMS OF USE
Purpose of the Terms: The Website
The purpose of these General Terms of Use (hereinafter, Terms) is to regulate access to and use of the Website. For the purposes of these Terms, the Website will be understood as: the external appearance of the screen interfaces, both statically and dynamically, i.e., the navigation tree; and all elements integrated into both the screen interfaces and the navigation tree (hereinafter, Contents) and all those online services or resources that may be offered to Users (hereinafter, Services).
Woomoon reserves the right to modify, at any time, and without prior notice, the presentation and configuration of the Website and the Contents and Services that may be incorporated therein. The User acknowledges and accepts that Woomoon may at any time interrupt, deactivate, and/or cancel any of these elements that are integrated into the Website or access to them.
Access to the Website by the User is free of charge and, as a general rule, is free without the User having to provide any consideration to enjoy it, except for the cost of the connection through the telecommunications network provided by the access provider contracted by the User.
The use of any of the Contents or Services of the Website may be done by subscription or prior registration of the User.
The User
Access, browsing, and use of the Website confer the status of User, whereby all the Conditions established herein are accepted, as well as their subsequent modifications, from the start of navigation on the Website, without prejudice to the application of the corresponding mandatory legal regulations as the case may be. Given the relevance of the above, it is recommended that the User read them each time they visit the Website.
The Woomoon Website provides a great diversity of information, services, and data. The User assumes responsibility for making proper use of the Website. This responsibility will extend to:
Use of the information, Contents, and/or Services and data offered by Woomoon without being contrary to the provisions of these Conditions, the Law, morality, or public order, or that in any other way may imply injury to the rights of third parties or the same operation of the Website.
The veracity and legality of the information provided by the User in the forms extended by Woomoon for access to certain Contents or Services offered by the Website. In any case, the User will immediately notify Woomoon about any fact that allows the misuse of the information registered in such forms, such as, but not limited to, theft, loss, or unauthorized access to identifiers and/or passwords, in order to proceed with their immediate cancellation.
Mere access to this Website does not imply any kind of commercial relationship between Woomoon and the User.
In compliance with current legislation, this Woomoon Website is aimed at all persons, regardless of age, who can access and/or browse the pages of the Website.
III. ACCESS AND BROWSING ON THE WEBSITE: EXCLUSION OF WARRANTIES AND LIABILITY
Woomoon does not guarantee the continuity, availability, and usefulness of the Website, nor of the Contents or Services. Woomoon will do its best for the proper functioning of the Website, however, it is not responsible or guarantees that access to this Website will not be uninterrupted or error-free.
It is also not responsible or guarantees that the content or software that can be accessed through this Website is error-free or causes damage to the User's computer system (software and hardware). In no case will Woomoon be responsible for losses, damages, or injuries of any kind arising from access, navigation, and use of the Website, including, but not limited to, those caused to computer systems or those caused by the introduction of viruses.
Woomoon is also not responsible for damages that may be caused to users by improper use of this Website. In particular, it is not responsible in any way for falls, interruptions, lack or defect of telecommunications that may occur.
IV. LINK POLICY
It is informed that the Woomoon Website makes or may make available to Users linking means (such as, among others, links, banners, buttons), directories, and search engines that allow Users to access websites belonging to and/or managed by third parties.
The installation of these links, directories, and search engines on the Website is intended to facilitate Users' search for and access to information available on the Internet, without being considered a suggestion, recommendation, or invitation to visit them.
Woomoon does not offer or market by itself or through third parties the products and/or services available on such linked sites.
Likewise, it will not guarantee the technical availability, accuracy, veracity, validity, or legality of sites outside its property that can be accessed through the links.
Woomoon will in no case review or control the content of other websites, nor does it approve, examine, or make its own the products and services, contents, files, and any other material existing on the referred linked sites.
Woomoon does not assume any responsibility for the damages that may occur due to the access, use, quality, or legality of the contents, communications, opinions, products, and services of the websites not managed by Woomoon and that are linked to this Website.
The User or third party who makes a hyperlink from a web page of another, different, website to the Woomoon Website should know that:
Reproduction —totally or partially— of any of the Contents and/or Services of the Website without express authorization from Woomoon is not allowed.
No false, inaccurate, or incorrect statement about the Woomoon Website, nor about the Contents and/or Services thereof, is allowed.
Except for the hyperlink, the website on which such hyperlink is established will not contain any element, of this Website, protected as intellectual property by the Spanish legal system, unless expressly authorized by Woomoon.
The establishment of the hyperlink does not imply the existence of relations between Woomoon and the owner of the website from which it is made, nor the knowledge and acceptance of Woomoon of the contents, services, and/or activities offered on said website, and vice versa.
V. INTELLECTUAL AND INDUSTRIAL PROPERTY
Woomoon by itself or as a transferee, is the owner of all intellectual and industrial property rights of the Website, as well as the elements contained therein (for example, and not exhaustively, images, sound, audio, video, software or texts, trademarks or logos, combinations of colors, structure and design, selection of materials used, computer programs necessary for its operation, access and use, etc.). They will, therefore, be works protected as intellectual property by the Spanish legal system, being applicable both the Spanish and community regulations in this field, as well as international treaties related to the subject and signed by Spain.
All rights reserved. By virtue of the provisions of the Intellectual Property Law, the reproduction, distribution, and public communication, including its modality of making available, of all or part of the contents of this web page, for commercial purposes, on any medium and by any technical means, without the authorization of Woomoon, are expressly prohibited.
The User agrees to respect the intellectual and industrial property rights of Woomoon. You can view the elements of the Website or even print them, copy them, and store them on the hard drive of your computer or on any other physical medium provided it is, solely and exclusively, for personal use. The User, however, may not remove, alter, or manipulate any protection device or security system that was installed on the Website.
In the event that the User or third party considers that any of the Contents of the Website implies a violation of the rights of protection of intellectual property, they must immediately notify Woomoon through the contact details of the GENERAL INFORMATION section of this Legal Notice and General Terms of Use.
VI. LEGAL ACTIONS, APPLICABLE LEGISLATION, AND JURISDICTION
Woomoon reserves the right to present civil or criminal actions it deems necessary for the improper use of the Website and Contents, or for the breach of these Conditions.
The relationship between the User and Woomoon will be governed by current regulations and applicable in the Spanish territory. Should any dispute arise in relation to the interpretation and/or application of these Conditions, the parties will submit their conflicts to the ordinary jurisdiction by submitting to the judges and courts that correspond according to law.
This document of Legal Notice and General Terms of use of the website was created using the online legal notice and terms of use template generator on 05/20/2024.
***** SPANISH VERSION*******
AVISO LEGAL Y CONDICIONES GENERALES DE USO
Woomoon.com
I. INFORMACIÓN GENERAL
En cumplimiento con el deber de información dispuesto en la Ley 34/2002 de Servicios de la Sociedad de la Información y el Comercio Electrónico (LSSI-CE) de 11 de julio, se facilitan a continuación los siguientes datos de información general de este sitio web:
La titularidad de este sitio web, Woomoon.com, (en adelante, Sitio Web) la ostenta: Nomad Suntribe, S.L., con NIF: B57969024, y cuyos datos de contacto son:
Dirección: Av 8 d’agost
Teléfono de contacto:
Email de contacto:
II. TÉRMINOS Y CONDICIONES GENERALES DE USO
El objeto de las condiciones: El Sitio Web
El objeto de las presentes Condiciones Generales de Uso (en adelante, Condiciones) es regular el acceso y la utilización del Sitio Web. A los efectos de las presentes Condiciones se entenderá como Sitio Web: la apariencia externa de los interfaces de pantalla, tanto de forma estática como de forma dinámica, es decir, el árbol de navegación; y todos los elementos integrados tanto en los interfaces de pantalla como en el árbol de navegación (en adelante, Contenidos) y todos aquellos servicios o recursos en línea que en su caso ofrezca a los Usuarios (en adelante, Servicios).
Woomoon se reserva la facultad de modificar, en cualquier momento, y sin aviso previo, la presentación y configuración del Sitio Web y de los Contenidos y Servicios que en él pudieran estar incorporados. El Usuario reconoce y acepta que en cualquier momento Woomoon pueda interrumpir, desactivar y/o cancelar cualquiera de estos elementos que se integran en el Sitio Web o el acceso a los mismos.
El acceso al Sitio Web por el Usuario tiene carácter libre y, por regla general, es gratuito sin que el Usuario tenga que proporcionar una contraprestación para poder disfrutar de ello, salvo en lo relativo al coste de conexión a través de la red de telecomunicaciones suministrada por el proveedor de acceso que hubiere contratado el Usuario.
La utilización de alguno de los Contenidos o Servicios del Sitio Web podrá hacerse mediante la suscripción o registro previo del Usuario.
El Usuario
El acceso, la navegación y uso del Sitio Web, confiere la condición de Usuario, por lo que se aceptan, desde que se inicia la navegación por el Sitio Web, todas las Condiciones aquí establecidas, así como sus ulteriores modificaciones, sin perjuicio de la aplicación de la correspondiente normativa legal de obligado cumplimiento según el caso. Dada la relevancia de lo anterior, se recomienda al Usuario leerlas cada vez que visite el Sitio Web.
El Sitio Web de Woomoon proporciona gran diversidad de información, servicios y datos. El Usuario asume su responsabilidad para realizar un uso correcto del Sitio Web. Esta responsabilidad se extenderá a:
Un uso de la información, Contenidos y/o Servicios y datos ofrecidos por Woomoon sin que sea contrario a lo dispuesto por las presentes Condiciones, la Ley, la moral o el orden público, o que de cualquier otro modo puedan suponer lesión de los derechos de terceros o del mismo funcionamiento del Sitio Web.
La veracidad y licitud de las informaciones aportadas por el Usuario en los formularios extendidos por Woomoon para el acceso a ciertos Contenidos o Servicios ofrecidos por el Sitio Web. En todo caso, el Usuario notificará de forma inmediata a Woomoon acerca de cualquier hecho que permita el uso indebido de la información registrada en dichos formularios, tales como, pero no solo, el robo, extravío, o el acceso no autorizado a identificadores y/o contraseñas, con el fin de proceder a su inmediata cancelación.
El mero acceso a este Sitio Web no supone entablar ningún tipo de relación de carácter comercial entre Woomoon y el Usuario.
Siempre en el respeto de la legislación vigente, este Sitio Web de Woomoon se dirige a todas las personas, sin importar su edad, que puedan acceder y/o navegar por las páginas del Sitio Web.
III. ACCESO Y NAVEGACIÓN EN EL SITIO WEB: EXCLUSIÓN DE GARANTÍAS Y RESPONSABILIDAD
Woomoon no garantiza la continuidad, disponibilidad y utilidad del Sitio Web, ni de los Contenidos o Servicios. Woomoon hará todo lo posible por el buen funcionamiento del Sitio Web, sin embargo, no se responsabiliza ni garantiza que el acceso a este Sitio Web no vaya a ser ininterrumpido o que esté libre de error.
Tampoco se responsabiliza o garantiza que el contenido o software al que pueda accederse a través de este Sitio Web, esté libre de error o cause un daño al sistema informático (software y hardware) del Usuario. En ningún caso Woomoon será responsable por las pérdidas, daños o perjuicios de cualquier tipo que surjan por el acceso, navegación y el uso del Sitio Web, incluyéndose, pero no limitándose, a los ocasionados a los sistemas informáticos o los provocados por la introducción de virus.
Woomoon tampoco se hace responsable de los daños que pudiesen ocasionarse a los usuarios por un uso inadecuado de este Sitio Web. En particular, no se hace responsable en modo alguno de las caídas, interrupciones, falta o defecto de las telecomunicaciones que pudieran ocurrir.
IV. POLÍTICA DE ENLACES
Se informa que el Sitio Web de Woomoon pone o puede poner a disposición de los Usuarios medios de enlace (como, entre otros, links, banners, botones), directorios y motores de búsqueda que permiten a los Usuarios acceder a sitios web pertenecientes y/o gestionados por terceros.
La instalación de estos enlaces, directorios y motores de búsqueda en el Sitio Web tiene por objeto facilitar a los Usuarios la búsqueda de y acceso a la información disponible en Internet, sin que pueda considerarse una sugerencia, recomendación o invitación para la visita de los mismos.
Woomoon no ofrece ni comercializa por sí ni por medio de terceros los productos y/o servicios disponibles en dichos sitios enlazados.
Asimismo, tampoco garantizará la disponibilidad técnica, exactitud, veracidad, validez o legalidad de sitios ajenos a su propiedad a los que se pueda acceder por medio de los enlaces.
Woomoon en ningún caso revisará o controlará el contenido de otros sitios web, así como tampoco aprueba, examina ni hace propios los productos y servicios, contenidos, archivos y cualquier otro material existente en los referidos sitios enlazados.
Woomoon no asume ninguna responsabilidad por los daños y perjuicios que pudieran producirse por el acceso, uso, calidad o licitud de los contenidos, comunicaciones, opiniones, productos y servicios de los sitios web no gestionados por Woomoon y que sean enlazados en este Sitio Web.
El Usuario o tercero que realice un hipervínculo desde una página web de otro, distinto, sitio web al Sitio Web de Woomoon deberá saber que:
No se permite la reproducción —total o parcialmente— de ninguno de los Contenidos y/o Servicios del Sitio Web sin autorización expresa de Woomoon.
No se permite tampoco ninguna manifestación falsa, inexacta o incorrecta sobre el Sitio Web de Woomoon, ni sobre los Contenidos y/o Servicios del mismo.
A excepción del hipervínculo, el sitio web en el que se establezca dicho hiperenlace no contendrá ningún elemento, de este Sitio Web, protegido como propiedad intelectual por el ordenamiento jurídico español, salvo autorización expresa de Woomoon.
El establecimiento del hipervínculo no implicará la existencia de relaciones entre Woomoon y el titular del sitio web desde el cual se realice, ni el conocimiento y aceptación de Woomoon de los contenidos, servicios y/o actividades ofrecidas en dicho sitio web, y viceversa.
V. PROPIEDAD INTELECTUAL E INDUSTRIAL
Woomoon por sí o como parte cesionaria, es titular de todos los derechos de propiedad intelectual e industrial del Sitio Web, así como de los elementos contenidos en el mismo (a título enunciativo y no exhaustivo, imágenes, sonido, audio, vídeo, software o textos, marcas o logotipos, combinaciones de colores, estructura y diseño, selección de materiales usados, programas de ordenador necesarios para su funcionamiento, acceso y uso, etc.). Serán, por consiguiente, obras protegidas como propiedad intelectual por el ordenamiento jurídico español, siéndoles aplicables tanto la normativa española y comunitaria en este campo, como los tratados internacionales relativos a la materia y suscritos por España.
Todos los derechos reservados. En virtud de lo dispuesto en la Ley de Propiedad Intelectual, quedan expresamente prohibidas la reproducción, la distribución y la comunicación pública, incluida su modalidad de puesta a disposición, de la totalidad o parte de los contenidos de esta página web, con fines comerciales, en cualquier soporte y por cualquier medio técnico, sin la autorización de Woomoon.
El Usuario se compromete a respetar los derechos de propiedad intelectual e industrial de Woomoon. Podrá visualizar los elementos del Sitio Web o incluso imprimirlos, copiarlos y almacenarlos en el disco duro de su ordenador o en cualquier otro soporte físico siempre y cuando sea, exclusivamente, para su uso personal. El Usuario, sin embargo, no podrá suprimir, alterar, o manipular cualquier dispositivo de protección o sistema de seguridad que estuviera instalado en el Sitio Web.
En caso de que el Usuario o tercero considere que cualquiera de los Contenidos del Sitio Web suponga una violación de los derechos de protección de la propiedad intelectual, deberá comunicarlo inmediatamente a Woomoon a través de los datos de contacto del apartado de INFORMACIÓN GENERAL de este Aviso Legal y Condiciones Generales de Uso.
VI. ACCIONES LEGALES, LEGISLACIÓN APLICABLE Y JURISDICCIÓN
Woomoon se reserva la facultad de presentar las acciones civiles o penales que considere necesarias por la utilización indebida del Sitio Web y Contenidos, o por el incumplimiento de las presentes Condiciones.
La relación entre el Usuario y Woomoon se regirá por la normativa vigente y de aplicación en el territorio español. De surgir cualquier controversia en relación con la interpretación y/o a la aplicación de estas Condiciones las partes someterán sus conflictos a la jurisdicción ordinaria sometiéndose a los jueces y tribunales que correspondan conforme a derecho.
Este documento de Aviso Legal y Condiciones Generales de uso del sitio web ha sido creado mediante el generador de plantilla de aviso legal y condiciones de uso online el día 20/05/2024.
I. – Who processes your personal data?
Pacha has appointed a data protection officer (DPO). If you want to contact our DPO directly, you may use the following contact details:
Dirección: Avda. 8 de agosto, 27, 07800 Ibiza.
LOPD: lopd@pacha.com
II. – What kind of personal data do we process?
Subject to the specific services provided by Pacha that you decide to use, to your choices and, where applicable, your device settings (regarding, in particular, to cookies and other trackers), the personal data about you collected and processed by Pacha may include: your first name and last name, email address, phone number, postal address and telephone number, photographs of you (subject to your prior explicit consent), your bank account or credit card details, details of your previous bookings and your table, accommodation or service preferences, as well as subject to your consent your lifestyle interests, your hobbies, your profession/sector or your birthday.
While browsing through our Website or hiring our services, we may request you to identify yourself by creating an user account or request you further information about. In such case, any personal data that is necessary for the provision of the particular service will be marked as such. Without such data, we may not be able to render our services properly.
Please note that when you book a reservation through the services of a third-party, we may obtain the data detailed above directly from them (e.g. booking websites, travel agencies, concierges, etc.). Their processing of your personal data would be explained in detail in their corresponding privacy notices.
III. – For what purposes do we process your personal data?
Your personal data will be collected and processed by Pacha under the legal bases mentioned below to fulfill the following purposes:
- Based on the performance of the relevant contracts executed between you and Pacha; in particular: some text
- to ensure your access, use and enjoyment of the functions of the Website.
The downloading of, installation of, browsing through and otherwise use of our Website is subject to the applicable terms and conditions. - to respond to and manage requests for booking our services, including the management of the payment.
Please note that the reservation, booking and enjoyment of our services is subject to the applicable terms and conditions. - to manage the provision of the service you contracted, as well as any additional service booked by you or on your behalf, including the management of the payment.
Please note that the reservation, booking and enjoyment of our services is subject to the applicable terms and conditions.
- to ensure your access, use and enjoyment of the functions of the Website.
- Based on our compliance with applicable legal obligations, including, among others: some text
- in case you stay in one of our hotels or other accommodation services, to log information about your identity and your stay in our facilities into our record of travelers, as required by applicable regulations.
- to comply with regulations preventing money laundering and the financing of illegal activities.
- to comply with applicable tax regulations.
- Based on our legitimate interests (more information on the weighing of interests is available upon request), in particular: some text
- to answer questions you may send via online forms or to meet any other requests from your side, following our legitimate interest in providing a high-quality customer care.
- to ensure the security of your online transactions, to prevent fraud and payment defaults, following our legitimate interest in fighting and preventing fraud and payment defaults.
- to share your personal data with other entities within the Pacha Group to attend your request and provide your services, following our legitimate interest in carrying out a uniform and comprehensive administration of the business activity of the Pacha Group.
- Based on your prior and explicit consent, in particular: some text
- to create a profile based on your booking and purchase history and on the preferences you may have disclosed to Pacha when enjoying our services in the past, in order to adjust our services to your preferences and/or to offer more personalized advertising.
- to send you commercial communications based on your profile via email, phone, SMS, push notifications and traditional mail; with information about offers, news and events from Pacha and the relevant entities of the Pacha Group.
- to disclose your personal data to social media partners like Facebook, Google or Amazon to create a profile based on your preferences, including the combination of external sources, in order to personalize the user's experience and/or to offer you more personalized advertising.
The use and/or combination of our Social Media Partners external databases and tools intended to carry out segmented and customized marketing activities allows us to have a more detailed knowledge about your preferences in order to offer you individualized, customized and accurate advertising according to your specific interests and your habits.
These social media partners generally operate as independent data controllers, and are responsible for their own compliance with the applicable data protection laws. You should refer to their respective privacy notices for more information on how they process personal data.
V. – Do we share your personal data?
Generally, your personal data shall not be transferred or made accessible to any third party. However, in order to fulfill the purposes described above, Pacha may need to disclose on a need-to-know basis your personal data to third parties of the Pacha Group listed here.
Pacha may also need to disclose your personal data to third parties that support us in the provision of services we offer you, such as financial service providers, technology and security service providers, marketing and advertising related service providers. They will process your personal data as data processors under specific contractual terms and subject to the applicable data protection regulations.
VI. – Do we transfer your personal data abroad?
The recipients of your personal data may be located abroad, including outside the European Economic Area. Any transfer of your personal data outside the European Economic Area will only take place under the execution of the Contractual Clauses of the European Commission, in accordance with applicable data protection laws and regulations.
For more information on how your personal data will be disclosed to recipients abroad, please contact us by writing lopd@pacha.com. You also have the right to contact us for more information about the safeguards implemented by Pacha to guarantee adequate protection of your personal data when it is transferred as described above.
VII. – What are your rights when you provide us with your data?
Pursuant to the provisions of the applicable data protection laws and regulations, you may exercise your rights of access, rectification, erasure, objection, restriction of processing and data portability, as well as your right to withdraw your consent to the processing of your personal data.
We, as Joint Controllers, have agreed that you may exercise your rights by simply contacting us through lopd@pacha.com or by sending a letter by regular post to C/ Canarias 37, Ed. Cetis, Torre 4, Pta. 4º, CP: 07800, Ibiza, Balearic Islands, Spain. Please note that in case we have not enough information to identify you and proceed with your request, we may have to ask you for further information.
You have also the right to file a complaint with the Spanish Data Protection Agency or any other relevant data protection authority in case you deem it necessary.
VII. – For how long will we process your personal data?
We will store your data as long as necessary to provide you with the services requested. When Pacha does not need to use your personal data anymore to comply with contractual or statutory obligations, it will be blocked or archived in our systems only for the period necessary for the establishment, exercise and defense of legal claims until the expiry of applicable statutes of limitations.
If we need to keep your personal data for tax, audit, or legal compliance for a legally prescribed time period thereafter, or if we need it to preserve evidence within statutes of limitation, we will retain the data for such purposes.
Once this period has elapsed, the data will be either erased or anonymized.
VIII. – Considerations regarding personal data provided by third parties
If in the course of your interaction with us you disclose data of third parties to us (for example to arrange a reservation for a friend or other third party), you confirm that you have informed them of the purpose and the way in which we will process their personal data. You also acknowledge and represent that the personal data you provide Pacha with is accurate and updated to the moment of their provision, and commit to notify Pacha of any change to these personal data.
X. –Changes to this Privacy Notice
This Privacy Notice may be updated by us from time to time. In such event, we will post the updated version of the text on the Website. However, you will be notified of any material changes to this Privacy Notice. We encourage you to periodically review this Privacy Notice to stay informed about our privacy practices.
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